FAQ

Frequently asked questions

Everything you need to know about Service Beacon System, our pricing, and how the AI Front Office works.

What is an AI voice agent for service businesses?

An AI voice agent is a software-powered phone receptionist that answers every inbound call to your business 24/7, qualifies the lead, answers common questions, and books appointments directly to your calendar — without any human involvement.

Will my customers know they're talking to an AI?

The AI sounds like a calm, professional receptionist. Most callers cannot tell the difference. What customers dislike is voicemail and no answer — the AI eliminates both.

How long does setup take?

Most clients are live the same day they sign up. The full configuration typically takes under two hours.

What industries do you serve?

We serve HVAC, roofing, plumbing, pest control, tree service, fencing, foundation repair, landscaping, med spas, personal injury attorneys, insulation contractors, and other local service businesses.

Are there long-term contracts?

No. All plans have a 3-month minimum commitment, then convert to month-to-month. Cancel anytime after that with no penalties.

Which cities do you serve?

We currently serve Denver CO, Omaha NE, Des Moines IA, Kansas City MO, Tulsa OK, Wichita KS, Minneapolis MN, and Oklahoma City OK, with additional markets being added.

Do you offer ad management?

Yes, managed Facebook and Google ad campaigns are available as an add-on service, with leads flowing directly into the same system as your AI Voice Agent.

Can I keep my existing business phone number?

Yes. Your existing number stays the same — calls are simply forwarded to our system.

Get started

Ready to stop losing jobs?

Book a free 15-minute demo. We'll show you the AI answering a live call and walk through the setup.